In efforts to recognize the significance of its valued customers for serving with the bank in ten years’ time since its inception in 2009, Mkombozi Commercial Bank Plc has set a second week of October as a Customer Service Week to celebrate great achievement recorded by the bank.

A group photo of MKCB staff dressed in the “Kitenge” style on one of the days of the Customer Service Week.

Mkombozi Commercial Bank Plc is celebrating Customer Service Week as a sign of appreciating its customers for the opportunity they have given the bank to serve them. The Customer Service Week is celebrated at all branches and units of Mkombozi Commercial Bank. During the week the bank has dedicated its senior management to interact with customers at the branch level with the aim of getting feedback on the level of service provided to them for improvement purposes.

MKCB’s Dodoma branch Staff posing in a group photo during Customer Service Week ready to serve their customers.